A model for allocation of responsibility between Payment Service Provider (PSP) and Payment Services User (PSU) in case of payment fraud scams (November 2023)
Guidance on considerations that the Arbiter will adopt in determining complaints related to ‘pig butchering’ type of scams (February 2025)
Follow-up to the Technical Note of February 2025 relating to ‘pig butchering’ type of scams (January 2026)