Id-Deċiżjonijiet tal-Arbitru
Tista' tfittex fid-deċiżjonijiet li ttieħdu mill-Arbitru għas-Servizzi Finanzjarji u sentenzi maħruġa mill-Qorti tal-Appelli Ċivili (Inferjuri) għal dawk id-deċiżjonijiet li ġew appellati.
Tista' tirfina t-tfittxija tiegħek billi tagħzel bejn l-isem tal-provditur tas-servizz finanzjarju, il-lingwa tad-deċiżjoni, is-sena tad-deċiżjoni, id-data tad-deċiżjoni minn/għal, is-settur, ir-riżultat tad-deċiżjoni, u jekk id-deċiżjoni ġietx appellata jew le. Jekk tagħżel skont is-settur (eż. 'Banking'), tista' tiffiltra l-għażla tiegħek billi tagħżel 'Issue' (eż. 'Charges') u/jew 'Product' (eż. 'Cards'). Agħżel mid-'drop down filters' fuq in-naħa tax-xellug.
Il-ġabra tad-deċiżjonijiet tiġi aġġornata minn żmien għal żmien. F'konformità mal-politika tal-OAFS, fir-rigward ta' dawn id-deċiżjonijiet, minflok l-ismijiet tal-ilmentaturi jintużaw psewdonimi (l-ismijiet propja jinbidlu b'referenza alfabetika li ma jkollhiex x'taqsam mal-ismijiet vera).
Il-mandat tal-Arbitru għas-Servizzi Finanzjarji hu li jinvestiga u jiġġudika l-ilmenti ppreżentati minn ilmentaturi eliġibbli (individwi u intrapriżi żgħar) fuq provdituri tas-servizzi finanzjarji liċenzjati jew awtorizzati mir-regolatur Malti tas-servizzi finanzjarji. Meta każ jiġi referut lill-Arbitru u tinħareġ deċiżjoni, din tkun torbot liż-żewġ partijiet.
Kull parti tista' titlob lill-Arbitru jikkjarifika jew jikkoreġi kwalunkwe żball fil-komputazzjoni, klerikali, tipografiku, jew nuqqasijiet simili f'temp ta' 15-il jum minn meta tkun ittieħdet id-deċiżjoni. Id-deċiżjonijiet jistgħu jintlaqgħu b'mod sħiħ (Upheld by the Arbiter), b'mod parzjali (Partially Upheld by the Arbiter), jew jiġu rrifjutati (Not upheld), u jistgħu jiġu appellati minn kwalunkwe parti.
Għar-rigward ta' sentenzital-Qorti tal-Appelli Ċivili (Inferjuri), aħna nirreferu għall-websajt tal-eCourts tal-Aġenzija dwar is-Servizzi tal-Qrati (https://ecourts.gov.mt/onlineservices/) għan-numri ta' riferenza u s-sentenzi tal-każijiet appellati.Tagħrif dwar deċiżjonijiet appellati li jidher fuq is-sit tagħna jiġi aġġornata perjodikament. Madankollu, dan it-tagħrif għandu dejjem jiġi ċċekkjat mal-websajt tal-eCourtsperess li ma nagħmlu l-ebda rappreżentazzjoni jew nagħtu garanzija ta' kwalunkwe tip, espressa jew impliċita, tal-kompletezza, l-eżattezza jew l-affidabbiltà tiegħu.
Jekk jogħġbok agħmel kuntatt magħna hawnhekk jekk tiltaqa' ma' xi link li ma taħdimx jew xi tagħrif ieħor inkorrett. Grazzi.
Steadfast Insurance Partners Limited(formerly Cowen Insurance Company Limited)
Other
Travel-related
31/12/2025
Not Upheld
Merit (Case not proven)
Appeal Window
In progress
Foris Dax MT Limited (formerly MCO Malta Dax Limited )
Other
Crypto / Virtual Financial Assets
31/12/2025
Not Upheld
Outside Arbiter’s competence
Appeal Window
In progress
Sovereign Pension Services Limited
Administration/Management/Custody
Pensions-related
31/12/2025
Upheld by Arbiter
N/A
Appeal Window
In progress
STM Malta Pension Services Limited (formerly STM Malta Trust and Company Management Limited)
Administration/Management/Custody
Pensions-related
31/12/2025
Not Upheld
Legal point (time-barred)
Appeal Window
In progress
Bank of Valletta plc
Unauthorised use
Savings/Current/Term Account
31/12/2025
Not Upheld
Merit (Case not proven)
Appeal Window
In progress
Foris Dax MT Limited (formerly MCO Malta Dax Limited )
Other
Crypto / Virtual Financial Assets
31/12/2025
Not Upheld
Outside Arbiter’s competence
Appeal Window
In progress
Openpayd Financial Services Malta Limited
Unauthorised use
Crypto / Virtual Financial Assets
31/12/2025
Not Upheld
Merit (Case not proven)
Appeal Window
In progress
Mapfre Middlesea Insurance plc
Rejection of claim
Home (Building & Contents)-related
31/12/2025
Not Upheld
Merit (Case not proven)
Appeal Window
In progress
Foris MT Limited
General admin/customer service
Crypto / Virtual Financial Assets
31/12/2025
Not Upheld
Merit (Case not proven)
Appeal Window
In progress
Foris Dax MT Limited (formerly MCO Malta Dax Limited )
Other
Crypto / Virtual Financial Assets
31/12/2025
Not Upheld
Outside Arbiter’s competence
Appeal Window
In progress
Papaya Ltd
Delays
Savings/Current/Term Account
05/12/2025
Upheld by Arbiter
N/A
Not Appealed
Bank of Valletta plc
General admin/customer service
Cards
05/12/2025
Not Upheld
Merit (Case not proven)
Not Appealed
Bank of Valletta plc
Calculation of price/interest
Miscellaneous (securities and funds)
05/12/2025
Not Upheld
Merit (Case not proven)
Not Appealed
Atlas Insurance PCC Limited
Rejection of claim
Travel-related
28/11/2025
Partially Upheld by Arbiter
N/A
Not Appealed
Foris Dax MT Limited (formerly MCO Malta Dax Limited )
Unauthorised use
Crypto / Virtual Financial Assets
28/11/2025
Not Upheld
Merit (Case not proven)
Not Appealed
Bank of Valletta plc
Suspected irregular activity
Cards
28/11/2025
Not Upheld
Merit (Case not proven)
Not Appealed
Foris Dax MT Limited (formerly MCO Malta Dax Limited )
Unauthorised use
Crypto / Virtual Financial Assets
28/11/2025
Not Upheld
Merit (Case not proven)
Not Appealed
Atlas Healthcare Insurance Agency Limited
Rejection of claim
Health-related
21/11/2025
Not Upheld
Merit (Case not proven)
Not Appealed
Atom Trustees Ltd(formerly Jatco Insurance Brokers PCC Limited)
Charges
Pensions-related
21/11/2025
Not Upheld
Merit (Case not proven)
Not Appealed
APS Bank plc
Breach of confidentiality
Personal Loans
21/11/2025
Not Upheld
Outside Arbiter’s competence
Not Appealed